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Payment Policy

At Paw Carry Shop, we are committed to providing a secure, transparent, and convenient payment experience for all customers. This Payment Policy outlines the methods of payment we accept, how transactions are processed, and important information related to billing and security.

Accepted Payment Methods

We offer a range of secure payment options to ensure a smooth checkout process. Accepted payment methods include:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • Secure online payment gateways

  • Other payment methods as displayed at checkout

All payments must be completed at the time of purchase. Orders will not be processed or shipped until payment has been successfully received and verified.

Currency

  • All transactions on our website are processed in United States Dollars (USD)

  • If you are using an international payment method, your bank or payment provider may apply currency conversion fees or additional charges

Payment Security

We take your security seriously. All transactions are processed through secure and encrypted payment gateways to protect your personal and financial information.

  • We use industry-standard SSL (Secure Socket Layer) encryption

  • Your payment details are not stored or accessible by our systems

  • Payments are handled by trusted third-party payment processors

Billing Information

To ensure successful processing of your order:

  • The billing information provided must match the details associated with your payment method

  • Incorrect or incomplete billing information may result in delays or order cancellation

  • We reserve the right to request additional verification if necessary

Order Confirmation

Once your payment has been successfully processed:

  • You will receive an order confirmation email with your purchase details

  • If you do not receive confirmation, please check your spam folder or contact our support team

Payment Authorization and Verification

All transactions are subject to authorization and fraud prevention checks. In some cases:

  • Additional verification may be required before an order is approved

  • Orders flagged for security reasons may be delayed or canceled

We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

Failed or Declined Payments

If your payment is declined or fails to process:

  • Verify that your payment details are correct

  • Ensure sufficient funds are available

  • Contact your bank or payment provider for further assistance

You may also try an alternative payment method to complete your purchase.

Taxes

  • Applicable sales taxes may be calculated and added at checkout based on your shipping location and local regulations

  • The final amount, including any taxes, will be clearly displayed before completing your purchase

Refunds

Refunds are processed in accordance with our Refund & Return Policy.

  • Approved refunds will be issued to the original payment method

  • Processing time is typically within 7 business days after approval

  • Additional time may be required depending on your financial institution

Contact Us:

Business Address: 305 Elderfield Rd, Newark, DE 19713, USA

Email: support@pawcarryshop.com

Phone Number: +1 (302) 469-4552

Business Hours: 09:00 am to 05:00 pm between Monday to Friday (GMT-05:00)